Shipping Policy

Once we receive your order and confirm that payment has been received, we will pack your order and arrange for shipping as per your chosen shipping option. This process usually takes 2-3 business days. We don’t process orders during weekends or public holidays.
We strive to send your parcel to you safely and securely to ensure that they arrive with you in perfect condition.
Once your order has been packed and sent, we will update you to let you know, and provide you with your parcel tracking number. Please note that it can take 24 hours before your tracking number becomes active on the courier’s system, so don’t worry if your parcel doesn’t show up immediately.
For The Courier Guy:
If your order arrives and you are not completely happy with your purchase or your parcel has been damaged during transit, please get in touch with us! Read our Returns Policy for more info.
While we hope that your shipping experience is a pleasant surprise, sometimes delays by the service provider can happen.
Please note that we are not responsible for any delays you may experience in receiving your parcel from The Courier Guy.
We do not offer refunds based on delayed orders.
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